Dr Sinuhe Arroyo
CEO and founderView profile
TAIGER is built differently, because our hybrid AI core enables us to read anything, says Dr Arroyo.
Hybrid means blending statistical with symbolic AI. The former uses machine learning and other systems on large amounts of data to derive patterns, while the latter uses logic that mimics human cognition. The result: organisations can unlock access to difficult-to-process data in a faster, cheaper and more scalable way, as part of their larger digitalisation or automation strategy.
He says: “We want to free the human intellect to accomplish more, by giving people the ability to work better. The dream is to harness real intelligence in AI to augment the human mind, even for the most cognitive workflows, so that businesses can unlock their version of ‘better’.”
The “saving grace” was the move to Singapore. “So, one of the most valuable takeaways I have from the experience is the importance of being street smart, not just book smart.”
Dr Arroyo says the defining moment for TAIGER was when it clinched its first deal in Singapore, to build a virtual assistant solution for the nation’s Housing Development Board .
“We had to apply to a public tender to try to win the deal. In many countries, this is thought of as impossible or extremely challenging unless the company has inside connections. Few people trusted us, but business in Singapore is fair and based on merit, so we went ahead knowing that our ability to win the tender depended on the efficacy and value of our solution.”
For TAIGER, which is now also present in Madrid, Moscow, Dubai and Mexico, and has more than 50 global projects, the challenges it faces now largely have to do with business maturation and scalability issues.
The tough competition in the US market made it difficult to sell anything. To survive, we would’ve needed much more money but all we had was the EUR400,000 we raised. We had a good product, a semantic search engine which today is one of our most popular solutions, but had difficulty commercialising it well.