Note: We have provided a transcript of the discussion in this video if you are unable to watch the video version. This transcript is generated using a combination of speech recognition software and human transcribers and may contain errors.
Sharon Lin (00:03): Nobody wants their good name examined in the media glare, nor do they want theirpersonal or business dispute to be publicly dissected in court. Being involved in a high-profile case can mean long lasting reputational damage. In our experience, these situations can be sorted out without the need to go to court. Mediation, neutral evaluation and arbitration are very effective options for resolving disputes in a private manner.
Aloysius Goh (00:29): In Singapore, parties are bound by law and contract not to reveal information received through mediation. To increase the chances of a successful mediation, it is also important to work with a case manager and an experienced and specialised mediator.
Sharon Lin (00:44): When there's a case to answer, we will help you answer it in a strategic way that suits you best. We will fight your corner, but it's highly likely that you will be able to resolve your issue and keep you away from a court battle. We can also help you manage your issues calmly and effectively.
Aloysius Goh (01:00): Mediation not only gives parties the flexibility and freedom to decide their desired outcomes, its non-combative approach also helps to preserve better relationships. The mediators are able to help rebuild trust. We've seen many of these become the catalyst for new business relationships.
Sharon Lin (01:16): Clients come to us time and again when they are already in the middle of a crisis. In our view it is far better to seek advice and agree tactics as early as possible. We often recommend that clients make provision in contracts for arbitration and mediation to provide greater flexibility if a dispute does arise. However, if you find yourself in a midst of a crisis, we will quickly assemble a team to help you manage the outcome.
