Monitoring workers – new guidance for UK employers

26 October 2023 | Applicable law: England and Wales | 1 minute read

On 3 October 2023, the Information Commissioner's Office published new guidance on monitoring workers, addressed primarily to employers and with the aim of:

  • ensuring compliance with the UK Data Protection Regulation and the Data Protection Act 2018;
  • providing greater regulatory certainty;
  • protecting the data protection rights of workers and employees; and
  • helping employers to build trust with workers, customers and service users.

The guidance covers any form of monitoring of individuals who carry out work (whether as employees or in a looser worker relationship) wherever the monitoring occurs and whether within or outside working hours. 

The guidance is set out in detailed FAQs and checklists under specific headings:   

  • data protection and monitoring workers;
  • the use of monitoring tools that use solely automated processes;
  • specific data protection considerations for different ways or methods of monitoring workers; and
  • using biometric data for time and attendance control and monitoring.

This document (and any information accessed through links in this document) is provided for information purposes only and does not constitute legal advice. Professional legal advice should be obtained before taking or refraining from any action as a result of the contents of this document.


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