I’d like to leave my highest praise for Jocelyn who was my lawyer for a long and arduous divorce, which lasted three years. I think when one is a client, you want instant availability at critical times for strategy and discussion. Jocelyn never failed me to be there to counsel me. I believe another aspect that is critical is experience or trend recognition. How are other people resolving cases, what are some examples which are similar to mine and my specific issues, which revolved a lot around children and custody. When Jocelyn mentioned a strong trend of Covid-19 inspiring clients to settle (courts were full, uncertain times, etc), I think it helped the other side come to terms as well. Finally I think Jocelyn has very accurate numbers, instant grasp and retention of issues, and that is critical in making a client feel like their case is special, matters, and is being resolved expeditiously, and economically. I always felt I was in good hands, and Jocelyn even took a half day in Canada to see my mother and explain what was happening in Hong Kong – a massive, unexpected help and an example of, “Going the extra mile” for the client. That was another example of why for me, she is the best.